4. After I have entered - now what?

1. I have entered - now what?
2. I made a mistake can I change my entry?
3. Cancellations, refunds and deferring your place
4. I need to change my address – what do I do?

1. I have entered - now what?

   After you have entered you will be sent a confirmation email and an online fundraising page will be automatically set up.

   You will receive update emails with all the information you need to get out and start walking.

   In the Spring you will receive your Event Pack!

   I haven't received my confirmation email!

   Please email us here.

2. I made a mistake can I change my entry?

   Making changes

   You have until the 6th February 2025 to change the following: 

   • Bra size
   • T-shirt size
   • Estimated finish time

   If you need any help, please email us.

   For the small print you can visit our Terms and Conditions here.

   What happens if I don't complete my chosen challenge?

   Sadly, there are some people that for many different reasons do not manage to complete their chosen distance. Whilst we have the utmost admiration and congratulate everybody for entering the challenge, we can not give medals to non-finishers as it would diminish the value to those people that do stay the course - after all, completion is part of the challenge! 

   What if I decide to do more miles than the distance I signed up for?

   That's fantastic that you wanted to keep on walking! We are unable to provide a different medal, so you will receive the medal for the distance that you signed up for.

3. Cancellations, refunds and deferring your place

   Cancellations

   Please fill in this form.

   Refunds

   Refunds of cancelled entries are only available up to 14 days after we have received your entry.

   Defer your entry

   Unfortunately, you are unable to do this, please refer to our Terms and Conditions.

4. I need to change my address – what do I do?

   Please get in touch with us [email protected].

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