4. After I have entered - now what?

  1. I have entered - now what?
  2. Cancellations, refunds and deferring your place
  3. Invite friends and family to join your Team
  4. I can’t log in to my page – what do I do?
  5. I need to change my address – what do I do?
  6. When can I expect my Walker Pack?
  1. I have entered - now what?

    For Online Entries: you will be sent a confirmation email within 24 hours after you have entered.

    I haven't received my confirmation email!

    Please email us here.

  2. Cancellations, refunds and deferring your place

    Cancellations

    Please fill in this form.

    Refunds

    Any new 2021 registrations will be able to request a refund for their cancelled entry up to 14 days after we have received your registration.

    Any registration who transferred from 2020 will not be eligible for a refund as their packs items have already been purchased.

    Defer your entry

    If you have any questions about deferring your place or transferring your place please email [email protected] and we will see if this is possible.

  3. Invite friends and family to join your Team

    Already have a Team but want more to join in the fun?... Send your friends and family an invite by following these easy steps...

    • From your individual online fundraising page, click team name (in the picture banner)
    • Copy your team page URL (page link) and send it to your friends and family
    • They will be able to follow the pink join team option which will take them to register for the challenge. Once they complete the registration they will be linked to your team page.

    It's as easy as that...

  4. I can’t log in to my page – what do I do?

    Find your Receipt email and follow your unique Dashboard My Registration link. If you cannot find your email please get in touch with [email protected]

  5. I need to change my address – what do I do?

    Please get in touch with us [email protected].

  6. When can I expect my Walker Pack?

    You will receive information from Walk the Walk when the packs are posted. We will confirm the date in the coming weeks. Due to COVID-19 some deliveries may be delayed.

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Another brilliant night - my second moonwalk - well done to everyone and a big thank you to the volunteers - they truly are an amazing
Melanie Goldsmith
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How to support us

There are a number of ways in which you can support Walk the Walk...