4. After I have entered

  1. I have entered - now what?
  2. I made a mistake can I change my entry?
  3. Cancellations, refunds and deferring your place
  4. Invite friends and family to join your Team
  1. I have entered - now what?

    After you have entered you will be sent a confirmation email within 24 hours and an online fundraising page will be automatically set up.

    You will receive update emails with all the information you need to get out and start walking.

    In the Spring you will receive your Event Pack!

    I haven't received my confirmation email!

    Please email us here.

  2. I made a mistake can I change my entry?

    Making changes

    You have until the 6th February 2022 to change the following, providing you have not already received your pack in 2021: 

    • Bra size
    • T-shirt size
    • Estimated finishing time

    If you need any help, please email us.

    For the small print you can visit our Terms and Conditions here.

    What happens if I don’t manage to complete the challenge that I have entered?

    Sadly there are some people that for many different reasons do not manage to cross the finish line. Whilst we have the utmost admiration and congratulate everybody for entering the challenge, we can not give medals to non-finishers as it would diminish the value to those people that do stay the course - after all completion is part of the challenge!

    What happens if I entered the Half Moon Plus and then decided on the night to complete a Full Marathon?

    If you continue to walk the marathon route, you will be asked by our marshalls to leave the course in order to meet our health and safety requirements. No matter how many extra miles you may cover you will receive a Half Marathon Medal.

    What happens if I entered the Full Moon and then decide to only complete a Half Moon Plus?

    By not completing your chosen challenge, you will unfortunately not receive a medal. We ask kindly that you do not request a medal as it's difficult and causes embarrassment for the volunteers that are following event instructions. 

  3. Cancellations, refunds and deferring your place

    Cancellations

    Please fill in this form.

    Refunds

    Refunds of cancelled entries are only available up to 14 days after we have received your entry.

    Defer your entry

    Unfortunately, you are unable to do this, please refer to our Terms and Conditions.

  4. Invite friends and family to join your Team

    Already have a Team but want more to join in the fun?... Send your friends and family an invite by following these easy steps...

    • From your individual online fundraising page, click team name (to the right of your profile picture)
    • Copy your team page URL (page link) and send it to your friends and family
    • They will be able to follow the link and click on the purple join team option which will take them to register for the challenge. Once they complete the registration they will be linked to your team page.

    It's as easy as that...

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Another brilliant night - my second moonwalk - well done to everyone and a big thank you to the volunteers - they truly are an amazing
Melanie Goldsmith
Bra picture

How to support us

There are a number of ways in which you can support Walk the Walk...